User Manual
For Registered Funeral Director (Niche)
Step 1: Homepage (Menu)
Step 2: Information About
Niche
Step 3: Application For
Niche (Page 1)
Step 4: Application For Niche (Page 2)
Step 5: Deceased Details
Step 6: Confirmation Page
Step 7: Confirm
Transaction Page
Step 8: Payment Page
Step 9: Acknowledgement Of
Payment
Step 10: Printing Of Acknowledgement Of Payment
Step 1 Homepage
Choose “Niche”
(As shown in Diagram 1) if you wish to book a niche.
Diagram 1. Homepage for Registered Funeral
Director
Step 2 Important Information About Niche Booking
Read through the ‘Important Information on Niche’ page which provides you with important details on:
· The documents required for niche application
· Important terms and conditions of lease, and
· Rules and regulations
Diagram 2. Important Information About Niche page
· Click ‘I Agree’ if you agree with the conditions.
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Step 3 Application For Niche (Page 1)
Fill in the details in the application page as shown in Diagram 3. Fields marked with asterisk (*) are mandatory.
Diagram 3. Application For Niche (Page 1)
·
Enter
Death Certificate No. and Cremation Permit No.
·
If
the death certificate is not issued in Singapore, enter the Cremation Permit
No. issued in Singapore by Port Health Office.
·
If
it is issued in Singapore, click on the check box provided. The Death Certification No. will
automatically be reflected as the Cremation Permit No.
·
Select
the columbarium section.
·
Click
on the “Next” button to continue.
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Step 4 Application For Niche (Page 2)
You are now required to choose the niche. Fields marked with asterisk (*) are mandatory. (Refer to Diagram 4)
Diagram 4. Application For Niche (Page 2)
·
Select
the type of allocation from the list.
Select ‘Choice’ if you want to choose a niche unit number. Select the option ‘Allocation’ if you want
the system to allocate the niche unit number.
·
Refer to Diagram 4.1 if you have
chosen Allocation; or refer to Diagram 4.2 if you have chosen Choice
Diagram 4.1. Allocation
·
Select
the columbarium of your choice.
·
Select
the niche type.
·
To see
the layout of each columbarium, click on the links under Columbarium Layouts.
·
Note: The niche number will be allocated
to you at the columbarium counter.
Diagram 4.2 Choice
·
Select
the columbarium of your choice. The
building names for the selected columbarium will be displayed.
·
Select
the building name.
·
Select
the niche type. The lists of niche
rows/rooms with niche units available for booking are listed. You may have to select another niche type,
building or columbarium if no niche row/room is listed.
·
To
see the layout of each columbarium, click on the links under Columbarium
Layouts.
·
After entering the niche details,
click on the “Next” button.
· You are required to choose the niche unit (refer to diagram 4.2.1).
Diagram 4.2.1. Choice - Selection of niche unit
·
All
available niches in the selected niche row/room are populated in the unit
selection list. Select any one of the
units. The diagram on the right shows
the layout of the particular Niche Row/Room selected.
·
To
amend the selection, click on the “Previous” button to select another type of
niche, columbarium, building or niche row/room.
·
Click
on the “Next” button to continue.
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Step 5 Deceased Details
Fill in the deceased details as shown in Diagram 5. Fields marked with asterisk (*) are mandatory.
Diagram 5. Deceased Details page
·
Only
valid Singapore NRIC numbers should be entered in the NRIC No. field. The NRIC number should be in S9999999X
format.
·
The
Birth Date and Death Date should be entered in DD/MM/YYYY format. Alternatively, click on the calendar icon
next to the field to open the calendar and select a date.
·
The
description field for cause of death is a required entry. Please enter description as shown in the
Death Certificate.
·
Click
on the “Next” button to continue.
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Step 6 Confirmation Page
A confirmation page will display.
Verify all the details and click “Confirm” to proceed. For amendments, please
click “Previous” to amend.
Diagram 6. Registration Confirmation For Niche Session page
· Verify the Payment details, Columbarium details and niche unit number and deceased details on the page. If the fee and GST amount are not correct, then check the type of niche and the allocation type entered on the earlier pages.
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Step 7 Confirm Transaction Page
Once application has been confirmed, you will have to now select the payment mode. (Refer to Diagram 7).
Diagram 7. Confirm Transaction Items Page.
·
Presently,
eNets Debit is the only mode of payment available, and it is selected by
default.
·
After
verifying all details and are ready to make payment, click on the “Compute
Payment” button.
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Step 8 Payment Page
Verify the payment mode.
Diagram 8. Confirm Payment Page.
·
Click
on the “Pay Now” button to make payment. This will bring you to the payment gateway where the payment is
made using the bank interface. The
payment is made for the total amount shown.
Partial payment or different modes of payments are not allowed.
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Step 9 Acknowledgement Of Payment
Once payment has been successfully made, the “Acknowledgement of
Payment” page will be displayed. Refer
to Diagram 9.
Diagram 9. Acknowledgement Of Payment Page.
·
When
you see this page, it means that the payment and booking/application has been
successful.
·
The
receipt number is shown on this page together with the rest of the important
application details.
·
Quote the “Registration No” shown on the first line to refer to the
booking/application when you approach the counter at the columbarium.
·
Click
on the “Print Acknowledgement of Payment” button to open a printable
version of the acknowledgement of payment. Print the page for future reference.
·
To
start a new booking/application, click on the “New Transaction”
button.
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Step 10 Printing Of Acknowledgement Of Payment
Diagram 10. Acknowledgement of Payment.
·
Click
on the “Print” button to print the Acknowledgement of Payment.
·
Click
“Close” button to close the pop-out browser window.
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