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Step 2 Important
Information About Cremation
Read through the ‘Important
Information on Cremation’ page which provides you with important details on:
·
the
documents required for cremation application process,
·
the
coffin size,
·
the
collection of cremated remains and
·
rules
and regulations
Diagram 2. Important information for Cremation session
applications.
·
Click ‘I Agree’ if you agree with the
conditions.
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Step 3 Online Registraton
For Cremation
Fill in the details in the application
page as shown in Diagram 3. Fields
marked with asterisk (*) are mandatory.
Diagram 3. Online
registration for Cremation session
·
Enter
Death Certificate No. and Cremation Permit No.
·
If
the death certificate is not issued in Singapore, enter the Cremation Permit
No. issued in Singapore by Port Health Office.
·
If
it is issued in Singapore, click on the check box provided. The Death Certificate No. will automatically
be reflected as the Cremation Permit No.
·
Select
the religion of the deceased.
·
Click
on the ‘Next’ button to continue.
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Step 4 Cremation Booking Schedule
You are now required to select a
cremation session. (Refer to Diagram
4).
Diagram 4. List of
available Cremation sessions
·
The
Crematoria for which bookings can be done are
listed as shown in the diagram.
·
Available Cremation Sessions for the next 7 days from application
date, including application date will be listed. To select a date, click on the Cremation Date drop-down list.
·
Click
on the “Cremation Fee” link to view the Cremation Fee details.
·
Click
on the “Refresh” link to get the current status on the available
sessions for the selected cemetery.
·
Click
on the “Previous” button to go back to Application page.
·
Click
on the “Next” button to continue.
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Step 5 Deceased Details
Fill in the deceased details as
shown in Diagram 5. Fields marked with
asterisk (*) are mandatory.
Diagram 5. Deceased Details page.
·
Only
valid Singapore NRIC numbers should be entered in the NRIC No. field. The NRIC number should be in S9999999X
format.
·
The
Birth Date and Death Date should be entered in DD/MM/YYYY format. Alternatively, click on the calendar icon
next to the field to open the calendar and select a date.
·
The
description field for cause of death is a required entry. Please enter description as shown in the
Death Certificate.
·
Click
on the “Next” button to continue.
·
Choose “Not Applicable” for the Infectious Death field, if the
deceased died of causes other than HIV and SARS.
·
Note: Payment information is based on
the deceased Birth and Death date, and it should be entered correctly for the
accurate calculation of payment.
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Step 6 Confirmation Page
A confirmation page will
display. Verify all the details and
click “Confirm” to proceed. For
amendments, please click “Previous” to amend.
Diagram 6. Confirmation
page.
·
Verify
the Payment details, Cremation session, deceased details on the page. If the fee and GST amount are not correct,
then check the deceased age (Date of Death, Date of Birth) entered on the
earlier pages.
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Step 7 Confirm Transaction Page
Once application has been
confirmed, you will have to now select the payment mode. (Refer to Diagram 7).
Diagram 7. Confirm
Transaction Items page.
·
Presently,
eNets Debit is the only mode of payment available, and it is selected by
default.
·
In this page, to continue to pay for the application, make sure
the check box is checked “on”, and then click on the “Compute Payment”
button. At least one payment should be
checked “on” to make payment.
·
To make another booking or register coffin permit applications
before payment, click on the “New Booking” function to bring you back to
the Home page. The current application
will be saved for later payment.
·
After
verifying all details and are ready to make payment, click on the “Compute
Payment” button.
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Step 8 Payment Page
Verify the payment mode.
Diagram 8.
Confirm Payment page.
·
Click
on the “Pay Now” button to make payment. This will bring you to the payment gateway where the payment is
made using the bank interface. The
payment is made for the total amount shown.
Partial payment or different modes of payments are not allowed.
·
To make payment for only a selected applications registered, Click
on the “Previous” button to go to the “Confirm Transaction Items” page
again.
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Step 9 Acknowledgement Of Payment
Once payment has been successfully
made, the “Acknowledgement of Payment” page will be displayed. Refer to Diagram 9
Diagram
9. Acknowledgement of payment page
·
When
you see this page, it means that the payment and booking/application has been
successful.
·
The
receipt number is shown on this page together with the rest of the important
application details.
·
Quote
the “Registration No” shown on the first line to refer to the
booking/application when you approach the counter at the booking office.
·
Click
on the “Print Acknowledgement of Payment” button to open a printable
version of the acknowledgement of payment. Print the page for future reference.
·
To
start a new booking/application, click on the “New Transaction”
button.
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Step 10 Printing Of Acknowledgement Of Payment
Diagram 10. Acknowledgement of payment.
·
Click
on the “Print” button to print the Acknowledgement of Payment.
·
Click
“Close” button to close the pop-out browser window.
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