User Manual For Registered Funeral Director (Burial)
Step 1: Homepage (Menu)
Step 2: Information About Burial
Step 3: Online Registration For
Burial
Step 4: Burial Booking Schedule
Step 5: Deceased Details
Step 6: Confirmation Page
Step 7: Confirm Transaction Page
Step 8: Payment Page
Step 9: Acknowledgement Of Payment
Step 10: Printing Of Acknowledgement Of Payment
Step 1 Homepage
Choose “Burial” (As shown
in Diagram 1) if you wish to make a
burial booking.
Diagram 1. Homepage for Registered Funeral
Director
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Step 2 Important Information About Burial
Read
through the ‘Important Information on Burial’ page which provides you with
important details on:
·
the documents required for burial
application
·
important
terms and conditions of lease
·
the
coffin size and
·
rules
and regulations
Diagram 2. Important information for burial session
applications.
· Click “I Agree” if you agree with the conditions.
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Step 3 Online Registration For Burial
Fill in the details in the
application page as shown in Diagram 3. Fields marked with asterisk (*) are
mandatory.
Diagram 3. Online
registration for burial session
·
Enter
Death Certificate No. and Burial Permit No.
·
If the
death certificate is not issued in Singapore, enter the Burial Permit No.
issued in Singapore by Port Health Office.
·
If
it is issued in Singapore, click on the check box provided. The Death Certificate No. will automatically
be reflected as the Burial Permit No.
·
Select
the religion of the deceased.
·
Click
on the “Next” button to continue.
·
Note: Please choose the correct
religion that the deceased belongs to, as this will change the list of
cemeteries and the cost of burial plot.
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Step 4 Burial Booking Schedule
You are now required to
select a burial session. (Refer to Diagram 4).
Diagram 4. Selecting Burial
session’s date and time.
·
Cemeteries
listed in the Cemetery field are based on the deceased religion selected
earlier in Step 3. The sessions shown
in the table are for the selected
cemetery in the Cemetery field.
To select a different cemetery, click on the Cemetery drop-down list.
·
For
each of those cemeteries listed, available burial sessions for the next 7 days
from application date, including the application date will be listed. To select
a date, click on the Burial Date drop-down list.
·
Click
on the “Burial Fees” link to view the Burial Fee Details.
·
Click
on the “Refresh” link to get the current status on the available
sessions for the selected cemetery.
·
If
the cemeteries listed are not matching with the religion of the deceased, then
click on the “Previous” button to go back to Step 3.
·
Click
on the “Next” button to continue.
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Step 5 Deceased Details
Fill in the deceased details as
shown in Diagram 5. Fields marked with
asterisk (*) are mandatory.
Diagram 5. Deceased Details page.
·
Only
valid Singapore NRIC numbers should be entered in the NRIC No. field. The NRIC number should be in S9999999X
format.
·
The
Birth Date and Death Date should be entered in DD/MM/YYYY format.
Alternatively, click on the calendar icon next to the field to open the
calendar and select a date.
·
The
description field for cause of death is a required entry. Please enter description as shown in the
Death Certificate.
·
Click
on the “Next” button to continue.
·
Note: Payment information is based on the
deceased Birth and Death date, and it should be entered correctly for the accurate calculation of payment.
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Step 6 Confirmation Page
A confirmation page will
display. Verify all the details and
click “Confirm” to proceed. For
amendments, please click “Previous” to amend.
Diagram 6. Confirmation
page.
·
Verify
the Payment details, burial session and deceased details on the page. If the fee and GST amount are not correct,
then check the deceased religion and the deceased age (Date of Death, Date of
Birth) entered on the earlier pages.
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Step 7 Confirm Transaction Page
Once application has been
confirmed, you will have to now select the payment mode. (Refer to Diagram 7).
Diagram 7. Confirm
Transaction Items page.
·
Presently,
eNets Debit is the only mode of payment available, and it is selected by
default.
·
After
verifying all details and are ready to make payment, click on the “Compute
Payment” button.
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Step 8 Payment Page
Verify the payment mode.
Diagram 8.
Confirm Payment page.
·
Click
on the “Pay Now” button to make payment. This will bring you to the payment gateway where the payment is
made using the bank interface. The
payment is made for the total amount shown.
Partial payment or different modes of payments are not allowed.
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Step 9 Acknowledgement Of
Payment
Once payment has been
successfully made, the “Acknowledgement of Payment” page will be
displayed. Refer to Diagram 9.
Diagram
9. Acknowledgement of payment page
·
When
you see this page, it means that the payment and booking/application has been
successful.
·
The
receipt number is shown on this page together with the rest of the important
application details.
·
Quote
the “Registration No” shown on the first line to refer to the
booking/application when you approach the counter at the booking office.
·
Click
on the “Print Acknowledgement of Payment” button to open a printable
version of the acknowledgement of payment. Print the page for future reference.
·
To
start a new booking/application, click on the “New Transaction” button.
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Step 10 Printing Of Acknowledgement Of Payment
Diagram 10.
Acknowledgement of payment.
·
Click
on the “Print” button to print the
Acknowledgement of Payment.
· Click “Close” button to close the pop-out browser window.
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