Back To Tutorial Main

 

User Manual For Public User (Niche)

 

Step 1:            Homepage (Menu)

Step 2:            Information About Niche

Step 3:            Application For Niche (Page 1)

Step 4:            Application For Niche (Page 2)

Step 5:            Applicant Details

Step 6:            Deceased Details

Step 7:            Next-Of-Kin Details

Step 8:            Confirmation Page

Step 9:            Confirm Transaction Page

Step 10:          Payment Page

Step 11:          Acknowledgement Of Payment

Step 12:          Printing Of Acknowledgement Of Payment

 




Step 1             Homepage

 

                        Choose “Niche” (As shown in Diagram 1) if you wish to book a niche.

 

 

Diagram 1. Homepage for Public User

 

 


[ Top ]


Step 2             Important Information About Niche Booking

 

Read through the ‘Important Information on Niche’ page which provides you with important details on:

 

·         The documents required for niche application

·         Important terms and conditions of lease, and

·         Rules and regulations

 

 

 

Diagram 2. Important Information About Niche page

 

·         Click ‘I Agree’ if you agree with the conditions.

 

[ Top ]


Step 3             Application For Niche (Page 1)

 

                        Fill in the details in the application page as shown in Diagram 3. Fields marked with asterisk (*) are mandatory.

 

 

Diagram 3. Application For Niche (Page 1)



·         Enter Death Certificate No. and Cremation Permit No. 

 

·         Enter the Death Certificate Date in the DD/MM/YYYY format.  Alternatively you can click on the calendar icon next to the field to open the calendar and select a date.

 

·         If the death certificate is not issued in Singapore, enter the Cremation Permit No. issued in Singapore by Port Health Office  and the Cremation Permit Date given.

 

·         If it is issued in Singapore, click on the check box provided.  The Death Certification No. and Death Certificate Date will automatically be reflected as the Cremation Permit No. and Date.

 

·         Select the columbarium section.. 

 

·         Click on the “Next” button to continue.

 

 

[ Top ]


Step 4            Application For Niche (Page 2)

 

You are now required to choose the niche. Fields marked with asterisk (*) are mandatory. (Refer to Diagram 4)

 

Diagram 4. Application For Niche (Page 2)

 

 

 

·         Select the type of allocation from the list.  Select ‘Choice’ if you want to choose a niche unit number.  Select the option ‘Allocation’ if you want the system to allocate the niche unit number.

 

·         Refer to Diagram 4.1 if you have chosen Allocation; or refer to Diagram 4.2 if you have chosen Choice

 

Diagram 4.1. Allocation

 

·         Select the columbarium of your choice.

 

·         Select the niche type.

 

·         To see the layout of each columbarium, click on the links under Columbarium Layouts.

 

·         Note: The niche number will be allocated to you at the columbarium counter.

 

   

 

 

Diagram 4.2 Choice

 

·         Select the columbarium of your choice.  The building names for the selected columbarium will be displayed.

 

·         Select the building name. 

 

·         Select the niche type.  The lists of niche rows/rooms with niche units available for booking are listed.  You may have to select another niche type, building or columbarium if no niche row/room is listed.

 

·         To see the layout of each columbarium, click on the links under Columbarium Layouts.

 

·         After entering the niche details, click on the “Next” button.

 

·         You are required to choose the niche unit (refer to diagram 4.2.1).

 

 

 

Diagram 4.2.1. Choice - Selection of niche unit

 

 

 

·         All available niches in the selected niche row/room are populated in the unit selection list.  Select any one of the units.  The diagram on the right shows the layout of the particular Niche Row/Room selected.

 

·         To amend the selection, click on the “Previous” button to select another type of niche, columbarium, building or niche row/room.

 

·         Click on the “Next” button to continue.

 

 

[ Top ]


Step 5             Applicant Details

 

Fill in the applicant details as shown in diagram 5. Fields marked with asterisk (*) are mandatory.

 

 

Diagram 5.  Applicant Details page

 

 

·         Only valid Singapore NRIC numbers should be entered in the NRIC No. field.  The NRIC number should be in S9999999X format. 

 

·         Enter your Contact No.

 

·         Select your relationship with the Deceased.

 

·         Enter your email address.

 

·         If you are the Next-of-kin to the deceased, select the checkbox. Selecting this option will automatically file the Applicant details as the Next-of-kin.

 

·         Enter your address.  You may simply enter the postal code and select ‘Click here to Get Address’. This will automatically call out the details associated to the postal code such as Block/House No, Street, etc. Enter the other details such as Floor and Unit number.  If your address is not in the given format or if your address is not automatically populated, enter the full address in the Non-Standard Address textbox.

 

·         Click on the “Next” button to continue.

 

 

 

[ Top ]


Step 6             Deceased Details

 

            Fill in the deceased details as shown in Diagram 6. Fields marked with asterisk (*) are mandatory.

 

Diagram 6. Deceased Details page

 

 

·         Only valid Singapore NRIC numbers should be entered in the NRIC No. field.  The NRIC number should be in S9999999X format. 

 

·         The Birth Date and Death Date should be entered in DD/MM/YYYY format.   Alternatively click on the calendar icon next to the field to open the calendar and select a date.

 

·         The description field for cause of death is a required entry.  Please enter description as shown in the Death Certificate.

 

·         Click on the “Next” button to continue.

 

 


[ Top ]


Step 7             Next-Of-Kin Details

 

Fill in the next of kin details as shown in Diagram 7.   Fields marked with asterisk (*) are mandatory.

 

 

Diagram 7.  Next Of Kin Details page

 

 

·         If the Next Of Kin option was selected while entering the “Applicant Details”, the  Applicant details will automatically display as first Next-of-Kin. Otherwise the first Next-of-Kin details should be entered at this page.

 

·         It is an option to enter the second Next Of Kin details.  

         

·         Check whether the entered Next-of-Kin details are correct and click on the “Next” button to proceed.

 

 

[ Top ]


Step 8             Confirmation Page


A confirmation page will display. Verify all the details and click “Confirm” to proceed. For amendments, please click “Previous” to amend.

 

 

Diagram 8. Registration Confirmation For Niche Session page

 

 

·         Verify the Payment details, Columbarium details and niche unit number, applicant, deceased and next of kin details on the page.  If the fee and GST amount are not correct, then check the type of niche and the allocation type entered on the earlier pages.

 

 

[ Top ]


Step 9             Confirm Transaction Page

 

                        Once application has been confirmed, you will have to now select the payment mode. (Refer to Diagram 9).

 

 

 

Diagram 9. Confirm Transaction Items Page.

 

·         Presently, eNets Debit is the only mode of payment available, and it is selected by default.

 

·         After verifying all details and are ready to make payment, click on the “Compute Payment” button.

 


[ Top ]


Step 10           Payment Page

 

                        Verify the payment mode.

 

Diagram 10. Confirm Payment Page.

 

·         Click on the “Pay Now” button to make payment.  This will bring you to the payment gateway where the payment is made using the bank interface.  The payment is made for the total amount shown.  Partial payment or different modes of payments are not allowed.

 

 

[ Top ]


Step 11          Acknowledgement Of Payment

 

                        Once payment has been successfully made, the “Acknowledgement of Payment” page will be displayed.  Refer to Diagram 11.

 

 

Diagram 11. Acknowledgement Of Payment Page.

 

·         When you see this page, it means that the payment and booking/application has been successful.

 

·          The receipt number is shown on this page together with the rest of the important application details. 

 

·          Quote the “Registration No” shown on the first line to refer to the booking/application when you approach the counter at the columbarium. 

  

·          Click on the “Print Acknowledgement of Payment” button to open a printable version of the acknowledgement of payment. Print the page for future reference.

 

·         To start a new booking/application, click on the “New Transaction” button.

 

        


[ Top ]


Step 12           Printing Of Acknowledgement Of Payment

 

 

 

Diagram 12. Acknowledgement of Payment.

 

 

·         Click on the ‘Print’ button to print the Acknowledgement of Payment.

 

·         Click “Close” button to close the pop-out browser window.



[ Top ]


 

Back To Tutorial Main