Terms & Conditions for Use of the Online Application for Burial, Cremation, Niche and Coffin Permit
Please read these terms and conditions carefully. By accessing to the online applications here, you agree to be bound by the terms and conditions below. If you do not agree to the terms and conditions below, do not continue with the online application.
The National Environment Agency (referred hereafter as "NEA") reserves the right to review and amend any of the terms, conditions, disclaimers, policies etc at any time in our sole discretion without any notice to you. We further reserve the right to publish any other terms, conditions, disclaimers, policies etc on to this online application. Any amendment, modification or addition shall take effect on the date specified by us. In the event of any inconsistency between the provisions stated below and such other terms, conditions, disclaimers, policies etc, we have the right to decide which (or any part thereof) will prevail and/or exclude the application of any of them (or any part thereof). Any decision of the NEA under this clause shall be final and conclusive and binding on you.
By accessing and using this online application, you agree that Singapore law shall govern such access and you agree to submit to the exclusive jurisdiction of the Singapore courts. In addition, you agree that in any legal proceedings, you shall not dispute the authenticity or accuracy of any statements, confirmations, records, acknowledgements, information recorded or produced from this online application.
Payment
Payment is compulsory for bookings/applications made online from this online application. Payment will be via eNets Debit i.e. the applicant will need to have an internet banking account with any of the following banks:
You represent and warrant that
You will need to print out the acknowledgement of payment which will be generated after payment is made.
Data Accuracy
In carrying out the online application, you agree to provide true, accurate, current and complete information about yourself, the deceased and the next-of-kin as prompted by the online application form. NEA shall not be held responsible if the applicant/next-of-kin cannot be contacted as a result of any untrue, inaccurate, outdated or incomplete data provided by you.
All applications for burial, cremation, niches and coffin permits are non-transferable. NEA reserves the right to reject any bookings/applications without refund if the deceased details provided by you during the online application are not in accordance with the Death Certificate.
Indemnity
The applicant agrees to indemnify and hold harmless the National Environment Agency against any legal suits, claims, damages, expenses or costs (including those asserted by third parties) arising directly/indirectly from the online applications for burial, cremation, niches or coffin permits made here.
Disclaimer
NEA does not make any warranty or representation that your use of, or access to this online application will be uninterrupted, timely, secure, free of bugs, free from human tampering or intervention, free from virus or other malicious, destructive or corrupting code, programme or macro, free from transmission errors or otherwise error-free or that there will not be any defects or deficiencies in the online application.
NEA also does not make any warranty or representation as regards the security of this online application and its contents, the access to use of your information captured in or made available through to this online application or use of your information captured in or made available through this online application or accuracy, reliability, completeness or suitability of any information contained in, made available by or exchanged through this online application. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantibility, satisfactory quality and/or fitness for a particular purpose is given in conjunction with this online application.